Your child can't have a JISA and a Child Trust Fund (CTF) at the same time, but you can transfer their CTF into a CIRCA5000 JISA.
You'll need to start the JISA opening process in the CIRCA5000 app by tapping '+ADD.'
Once you've completed the short JISA signup, please message our Customer Support team by email to email@example.com, or through your in-app chat, to let us know you're looking to transfer a CTF to CIRCA5000.
We'll then send you a specific CTF to JISA transfer form to complete and return. This form lets us start the transfer process with the existing provider which can take up to 4 weeks to complete.