You can reset your PIN anytime from within your app if you're already logged in to your CIRCA5000 account and your app is open. Just head Settings and then tap 'Set up PIN'.
If you've closed your app and can't remember your PIN to open it, our Customer Support team will need to reset your PIN for you. Just reach out to us by email to email@example.com or using your app's chat letting us know you need to reset your PIN.
We'll need to complete an ID check before we can send you your new PIN.